Netlife Network Private Limited (“Service Provider” or "SP") and its Affiliates may become privacy to information of its Customers, including Personally Identifiable Information (PII) such as name, date of birth, birthplace, genetic information, address, email address, bank accounts, card numbers, identity number, Vehicle Registration Number, Driving Licence Number, Face/ Photograph, Digital identity in the course of Customer using the SP's website, Mobile Phone Application ("App") and/ or availing the Services.

SP will limit the collection and use of Customer Personally Identifiable Information only on a need-to-know basis to deliver better service to the customers.

SP is strongly committed to protecting the privacy of its Customers and has taken all necessary and reasonable measures to protect the confidentiality of the customer information and its transmission through the web. While no data transmission over the Internet is 100% secure from intrusion, we have used and will continue to use commercially reasonable efforts to ensure the protection of your information.

SP may use and share the information provided by Customers with its Affiliates and third parties for providing services and any service-related activities such as billing, collecting bills, notifying or contacting Customers regarding any service related matters. In this regard, it may be necessary to disclose customer information to one or more agents and contractors and their sub-contractors, but such agents, contractors, and sub-contractors will be required to agree to use the information obtained from SP only for these purposes.

The Customer authorizes SP to exchange, share, part with all Personally Identifiable Information and transaction history of the Customers to its Affiliates/ banks/ financial institutions/ credit bureaus/ agencies/ participation in any telecommunication or electronic clearing network as may be required by law, customary practice, credit reporting, statistical analysis and credit scoring, verification or risk management and shall not hold SP liable for use or disclosure of this information.

SP will not sell or rent Customer Personally Identifiable Information to third parties. SP will not otherwise disclose the Personally Identifiable Information provided by Customers to third parties, unless such action is necessary to:

• Conform to legal requirements or comply with legal process.
• Comply with investigations of purported unlawful activities, as provided for under the Information Technology Act, 2000.
• Protect and defend the rights, interests or property of SP, and/ or its Affiliates, other customers.
• Enforce the terms and conditions of the services provided to Customers.

In the course of Customer using the website, the App and/ or availing the Services, we may also collect and/ or analyze non Personally Identifiable Information, such as addresses of web pages viewed, links and advertisements clicked, searches conducted, Price Plan subscribed, Usage quantum. Such information may be shared with advertisers on aggregate basis and may be used to contact you about new offers/ products from SP or third parties, serve customized advertising to users while accessing Internet or availing other SP services, and otherwise enhance the experience of SP services.

Our website and App may contain advertisements, references and links to other web sites and organizations. We may also use third parties to display or serve advertising on the Site, in our web-based newsletters, and while accessing Internet in general. Often such third party advertising companies employ cookie and web bug technologies to measure advertising effectiveness. You should be aware that different rules may apply to the collection, use or disclosure of your information by third parties in connection with their advertisements, promotions and other web sites you encounter on the Internet. The use of such technology by these third parties is within their control and not ours, and even if we have a relationship with the third party, we do not control those sites or their policies and practices regarding your information and we encourage you to investigate and ask questions directly of them in this regard.

SP will occasionally update this Privacy Statement. If there are material changes to this Statement or in how SP will use your personal information, SP will prominently post such changes prior to implementing the change. SP encourages you to periodically review this Statement to be informed of how we are protecting or using your information.

To preserve the integrity of the information that Netlife Network Private Limited receives from, and maintains regarding, its Users, including you, and to comply with applicable statutes and regulations. Netlife Network Private Limited maintains its databases and the personal information that you and all Users provide for an indefinite length of time. By creating an account with Netlife Network Private Limited and/or Netlife Network Private Limited’s Services, you consent to Netlife Network Private Limited’s use of your personal information and acknowledge that Netlife Network Private Limited may maintain your information in one place for this indefinite length of time. Netlife Network Private Limited will keep the user’s information for a minimum of 10 years and may archive it based on Netlife Network Private Limited’s discretion. Netlife Network Private Limited may also archive Users’ accounts, including yours, and the information that Netlife Network Private Limited maintains regarding those accounts, upon your written request. By using the Services, you represent and warrant that you understand and agree that all information submitted by you to Netlife Network Private Limited shall become and remain the property of Netlife Network Private Limited and may be used in Netlife Network Private Limited’s sole discretion in accordance with this Privacy Policy and its Terms of Use.